28/8 - Letters of complaint.

Have you ever written a letter of complaint? Shall we try to write one which is clear, straight to the point and effective?

In order to do so, turn to book pages 104 and 105 . Read the letter and do the activities. We´ll check them in our online meeting next Friday. 

Now work with the pdf document I´m sending here. As you can see, you need to be very clear and concise. Paragraph division is as important as the words you are going to use. 

With these two examples, go to the Homework file and write a letter of complaint as homework for next class.